Pilot service · Denver region
Request a ride that fits your needs
Ride Alliance connects older adults, veterans and people with mobility needs to trusted transportation providers across the Denver region. Create an account, request a trip and let a qualified provider take it from there.
Already have an account? Log in to book a trip
How it works
- Create your account. Tell Ride Alliance about yourself and your travel needs.
- Get approved. Staff review your information before your first trip.
- Request a trip. Choose your date, time and destination.
- A provider claims it. A qualified provider accepts and completes your ride.
A trip request is not a guaranteed ride.
When you request a trip, Ride Alliance shares it with qualified providers in the Denver region. A provider must claim the trip before it is confirmed. You will receive a notification at each step. Request your trips as early as you can, and have a backup plan for important appointments.
Eligibility
Who Ride Alliance serves
Ride Alliance is a pilot service for residents of the Denver region. You may qualify if you meet one or more of the conditions below. Staff confirm eligibility before your first trip.
You may be eligible if you
- Are an older adult, age 60 or above.
- Are a veteran.
- Are a person with a disability or a mobility need.
- Live within the Denver region service area.
A caregiver, family member or case manager can also request trips on your behalf once they are invited to your account.
Service area
Trips must begin and end within the Denver region service area. If an address cannot be found, please contact Ride Alliance staff for help.
View the service mapWhat you can do
Manage your travel in one place
Request a trip
Book one-way or round trips for medical visits, groceries, work and more.
Track and change
See upcoming trips, cancel a ride or request a change at any time.
Invite a caregiver
Let a trusted person help manage your account and book your trips.
Good to know
Trip parameters
Staff can adjust these parameters over time. The values below apply to the current pilot.
Service hours
Monday through Friday, 8 a.m. to 5 p.m. No service on weekends or holidays during the pilot.
Booking window
Request trips 3 to 14 business days in advance so a provider has time to claim your ride.
Your privacy
Trip details stay behind a secure login. Email reminders never include your address or pickup time.
Rider materials
Guides and resources
Ready to get started?
Creating an account takes about 10 minutes. You can invite a caregiver and save your information before staff review your request.